Last Updated: December-2025

1.1 ACCEPTANCE OF TERMS

By accessing and using the Baarbar platform, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

1.2 DESCRIPTION OF SERVICE

Baarbar is a travel package delivery platform that connects travelers with package senders, enabling secure and cost-effective package delivery between Sweden and Iran. The platform facilitates:

• Travel Posts: Travelers (transport providers) post available transport capacity for specific routes, dates, and transportation methods (flight, car, train)
• Package Requests: Requesters (package senders) create delivery requests for packages to be transported by travelers
• Escrow Payments: Secure payment processing through PayPal and Klarna, with funds held in escrow until delivery completion
• Supported Routes: Sweden ↔ Sweden (domestic), Iran → Sweden, Sweden → Iran
• Item Types: Personal items (priced per kg), Documents (priced per piece), and Valuable Goods (priced per piece)

Baarbar acts as an intermediary platform and is not a party to the actual delivery transactions between users.

1.3 USER ACCOUNTS AND ROLES

Baarbar supports three user roles:

• Travelers: Users who post travel plans and offer transport capacity for packages
• Requesters: Users who need packages delivered and create delivery requests
• Administrators: Platform administrators who manage the system and commissions

Account Requirements:

• Users must create an account to access platform features
• Users must provide accurate and complete information, including valid contact details
• Users are responsible for maintaining the confidentiality of their account credentials
• Users are responsible for all activities that occur under their account
• Users must notify Baarbar immediately of any unauthorized use of their account
• Users must be at least 18 years old to use the platform

Identity Verification:

Baarbar verifies user identities through official identification documents:

• Valid government-issued ID card
• Valid passport
• Valid driving license

Users must provide authentic, unaltered identification documents. Baarbar reserves the right to verify identity at any time and request additional documentation.

Important: Users found submitting fake, forged, or fraudulent identification documents will face immediate account suspension or termination, reporting to relevant authorities, and legal action where applicable.

1.4 USER CONDUCT

Users agree not to:

• Use the service for any illegal or unauthorized purpose, including transporting prohibited items (drugs, weapons, illegal substances, etc.)
• Violate any laws in Sweden, Iran, or transit countries
• Post false, misleading, or fraudulent travel information or package descriptions
• Misrepresent transportation capacity, dates, routes, or pricing
• Harass, abuse, or harm other users
• Attempt to circumvent the escrow payment system
• Collect or store personal data about other users without their consent
• Use automated systems to access the service without permission
• Transport items that violate customs regulations, import/export restrictions, or airline/carrier policies
• Falsify weight, dimensions, or item descriptions for packages
• Accept or offer packages containing restricted or prohibited goods

1.5 TRAVELERS AND REQUESTERS

1.5.1 Traveler Responsibilities

• Travelers are responsible for the accuracy of their travel posts, including correct origin and destination cities, accurate departure dates and times, valid transportation details, available weight capacity and pricing, and accurate pickup address (shared only with confirmed requesters)
• Travelers must accept or reject requests within reasonable timeframes
• Travelers are responsible for ensuring packages are handled safely and securely during transport
• Travelers must comply with all customs and transportation regulations
• Travelers must deliver packages to the specified receiver address and contact information provided by the requester
• Travelers must contact the receiver within 3 days (maximum) after arriving at the destination to arrange package delivery

1.5.2 Requester Responsibilities

• Requesters are responsible for verifying travel post details before creating requests
• Requesters must provide accurate package descriptions, weights, and item types
• Requesters must accurately describe items and ensure they comply with all applicable laws and regulations
• Requesters must provide accurate receiver information (name, address, phone)
• Requesters are responsible for ensuring packages are properly packed and labeled
• Requesters must be available for package pickup at the specified location and time

1.5.3 Request Submission Limits

To ensure fair usage and prevent abuse of the platform, Baarbar implements the following request submission limits for requesters.

• Weekly Limit: Each requester may submit a maximum of 5 active requests per week. Active requests are defined as requests with status "Pending" or "Accepted". The weekly limit is calculated on a rolling 7-day basis from the date each request was created.
• Per Travel Post Limit: Each requester may submit only 1 active request (Pending or Accepted status) per travel post at any given time. Requesters must wait for their existing request to be processed (accepted or rejected) before submitting another request for the same travel post.
• Limit Reset: The weekly limit resets automatically as requests age past 7 days or when requests are processed (completed, rejected, cancelled, or expired). The system calculates the next available submission date based on the oldest active request.
• No Weight Limit: There is no limit on the total weight of packages that can be requested, subject to available capacity on travel posts.

Important: Attempts to circumvent these limits through multiple accounts, false information, or any other means will result in account suspension or termination. Requesters are responsible for monitoring their active request count and understanding when they can submit new requests.

1.5.4 Platform Role and Limitations

Baarbar is ONLY a connection platform that connects travelers to package senders. Baarbar does not guarantee the performance of travelers or the condition of packages. Users are responsible for their own interactions, agreements, and delivery arrangements.

Baarbar is NOT responsible for:

• Package content, quality, authenticity, or legality of items being transported
• Fake, forged, or fraudulent documents submitted by users (users are solely responsible)
• Changes to trip plans, travel dates, routes, or transportation details made by users
• Any modifications or changes made to agreements outside the platform
• New agreements or arrangements made between users outside the platform's standard terms
• Payment arrangements made separately outside the platform's payment system
• Sudden happenings or unexpected events during transport (delays, cancellations, accidents, etc.)
• Breach of transport rules, customs regulations, or legal requirements by travelers or senders
• Disputes arising from arrangements not covered by platform terms
• Actions or omissions of travelers or requesters that violate platform policies or laws
• Consequences of users bypassing platform systems or making side agreements
• Users sending fake documents or misrepresenting information
• Users changing trip plans, routes, dates, or any travel details
• Any agreements, modifications, or arrangements made outside the platform

1.6 PAYMENTS AND TRANSACTIONS

All payments are processed through secure escrow payment gateways (PayPal and Klarna). Payments are held in escrow until the delivery is completed and confirmed. The total price includes: Traveler's service fee + Admin commission.

1.7 RATINGS AND REVIEWS

Baarbar provides a rating and review system where users can rate each other after delivery completion. Ratings use a 1-5 star system with optional written comments.

1.8 PROHIBITED ITEMS AND CUSTOMS COMPLIANCE

Users are strictly prohibited from transporting or requesting transport of illegal substances, weapons, perishable food items, live animals, hazardous materials, currency exceeding legal limits, counterfeit goods, or items prohibited by Swedish, Iranian, or transit country laws.

1.9 INTELLECTUAL PROPERTY

All content on the Baarbar platform is protected by copyright and other intellectual property laws. Users grant Baarbar a license to use, display, and distribute user-generated content.

1.10 DISCLAIMER OF WARRANTIES

The service is provided "as is" and "as available" without warranties of any kind, either express or implied. Baarbar does not guarantee uninterrupted service, secure or error-free operation, or that travelers will complete deliveries as promised.

1.11 LIMITATION OF LIABILITY

Baarbar shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service, loss or damage to packages during transport, package content, fake documents, changes to trip plans, delays, actions or omissions of travelers or requesters, or any liability arising from Baarbar's role as a connecting platform only.

Baarbar's liability is limited to the amount of commission fees collected on the specific transaction in question.

1.12 TERMINATION

Baarbar reserves the right to suspend or terminate accounts that violate these terms, including but not limited to: transporting prohibited items, fraudulent activity, submission of fake documents, cheating or defrauding, repeated cancellations, harassment, or any activity that compromises platform security or user trust.

1.13 CHANGES TO TERMS

Baarbar reserves the right to modify these terms at any time. Changes will be effective upon posting on the platform. Continued use of the service after changes constitutes acceptance of the new terms.

1.14 GOVERNING LAW

These terms shall be governed by and construed in accordance with applicable laws of Sweden, Iran, and international law where applicable.