Last Updated: December-2025

4.1 INTRODUCTION

Baarbar is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

4.2 INFORMATION WE COLLECT

4.2.1 Information You Provide

• Personal information (name, email address, phone number)
• Account information (username, password)
• Profile information (profile picture, bio, preferences)
• Travel Post Information (origin, destination, dates, transportation details, available capacity, pricing, pickup address)
• Request Information (package descriptions, weights, item types, receiver details, delivery addresses)
• Payment information (processed securely through third-party payment processors PayPal and Klarna - we do not store full payment card details)
• Communications with other users through the platform
• Ratings and reviews you provide for other users

4.2.2 Information Automatically Collected

• Device information (IP address, browser type, device type, operating system)
• Usage data (pages visited, time spent, clicks, search queries, travel post views, request activity)
• Location data (city-level location for route matching - if you enable location services)
• Cookies and similar tracking technologies
• Log files and analytics data
• Transaction history and payment records
• Request status updates and delivery confirmations

4.2.3 Information from Third Parties

• Payment processor information (PayPal, Klarna) - transaction confirmations, payment status, and verification data
• Social media information (if you connect social media accounts)
• Publicly available information (for verification purposes)
• User ratings and reviews from other platform users

4.3 HOW WE USE YOUR INFORMATION

We use collected information for the following purposes:

• To provide and maintain our services (matching travelers with requesters, processing requests, managing escrow payments)
• To process transactions and payments through secure escrow system
• To facilitate communication between travelers and requesters
• To verify user identities and maintain platform security
• To calculate and process admin commissions
• To display user ratings and reviews
• To communicate with you about your account, requests, travel posts, and services
• To send you updates, newsletters, and promotional materials (with your consent)
• To improve our platform and develop new features
• To analyze usage patterns and user behavior
• To prevent fraud and ensure platform security
• To comply with legal obligations (Swedish, Iranian, and international laws)
• To resolve disputes and enforce agreements
• To personalize your experience

4.4 HOW WE SHARE YOUR INFORMATION

4.4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processors, hosting providers, analytics services, email service providers, customer support services, and cloud storage providers.

4.4.2 Business Transfers

If Baarbar is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4.4.3 Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

4.4.4 Shared Information Between Users

When a request is accepted, the traveler receives the requester's contact information and receiver details. When a request is accepted, the requester receives the traveler's contact information and pickup address. This information is shared only for the purpose of completing the delivery transaction.

4.5 DATA SECURITY

We implement appropriate technical and organizational security measures to protect your information, including encryption of sensitive data, secure servers and databases, access controls and authentication, regular security assessments, and employee training on data protection.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

4.6 DATA RETENTION

We retain your information for as long as necessary to provide our services to you, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

4.7 YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

• Right to access: Request a copy of your personal information
• Right to rectification: Request correction of inaccurate information
• Right to erasure: Request deletion of your personal information
• Right to restrict processing: Request limitation of how we use your information
• Right to data portability: Request transfer of your information to another service
• Right to object: Object to certain uses of your information
• Right to withdraw consent: Withdraw consent where processing is based on consent

4.8 CHILDREN'S PRIVACY

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

4.9 INTERNATIONAL DATA TRANSFERS

Baarbar operates between Sweden and Iran, and your information may be transferred to and processed in countries other than your country of residence. Data may be stored and processed in Sweden, Iran, and other countries where our service providers operate. By using our services, you consent to the transfer of your information to these countries.

4.10 THIRD-PARTY LINKS

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

4.11 REGIONAL PRIVACY RIGHTS

If you are located in certain regions, you may have additional privacy rights under local laws, including California Privacy Rights (CCPA), European Privacy Rights (GDPR), and Swedish Privacy Rights.

4.12 CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page, updating the "Last Updated" date, and sending you an email notification (if applicable).

4.13 CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the information provided in the "Contact Us" section.